Course Content
Introducción Sagicc para Rol de Agentes
Clientes
Casos
Respuesta de Interacción
Apartados y gestiones
¿Qué es un entorno de trabajo?
You don't currently have access to this content
Campañas/ Casos pendientes / Chat Interno
You don't currently have access to this content
Dashboard e Indicadores de Gestión
You don't currently have access to this content
Perfil de Usuarios, Información del perfil y cambio de contraseña
You don't currently have access to this content
Creación de clientes
You don't currently have access to this content
Busqueda y actualización
You don't currently have access to this content
Hoja de vida del Cliente
You don't currently have access to this content
Dashboard del cliente
You don't currently have access to this content
Asignación de etiqueta kanban
You don't currently have access to this content
Creación, búsqueda y estado
You don't currently have access to this content
Gestión de casos
You don't currently have access to this content
Módulo de clientes
You don't currently have access to this content
Datos de contacto y cuenta del cliente
You don't currently have access to this content
Apartado conversacional, e Hilo de conversación y vista de interacciones
You don't currently have access to this content
Cambio de canal, selección de dato contacto, selección plantilla, selección encuesta, agregar adjuntos
You don't currently have access to this content
Apartado de Guion y Agenda
You don't currently have access to this content
Apartado de tipificación
You don't currently have access to this content
Históricos de gestiones y datos adjuntos
You don't currently have access to this content
Gestiones: combinar, reasignar, vista externa y cambios de casos
You don't currently have access to this content
Examen Final – Generalidades para Rol de Agentes
You don't currently have access to this content
